Our Leadership Team

Venetia Partners has assembled the tools, capabilities, methods and people needed to deliver outcomes.
Meet our leadership team.


[ scroll over portraits to view bios ]

Glenn Kraskey

Glenn Kraskey is a leading business and technology integration expert for the Manage-the-Business process with extensive experience spanning 25+ years.  As one of the original consultants in the SAP/ERP field, Glenn possesses global, expert level know-how with business operations acumen and the configuration/design/deployment of the integrated SAP platform.  Glenn held senior level program and project management roles for global enterprises.

Mark Miller

Mark Miller has three decades of highly successful entrepreneurial leadership and enterprise transformation expertise, and is Founder/CEO of Venetia Partners receiving numerous service excellence awards. Previously, Mark was Founder/CEO Solutions Consulting, a leading operations/process firm transforming business capabilities for medium/large enterprises. He also served in Senior roles at Accenture and IBM and holds ChE, MSE, and MBA degrees.

Lou Pahountis

Lou Pahountis delivers successful outcomes for companies with complex supply chains and chronic under-performance.  For 30 yrs., he’s worked across many industries including Metals and Automotive. Previously, he was VP of Global Supply Chain for $11B/yr Novelis, leading large operational transitions, and has held roles at Alvarez & Marsal, Perot, Accenture and Alcoa. Education: Master’s degrees in Engineering and Business.

Tom Ring

Tom Ring has 20+ years of experience in business transformation and SAP, with depth in supply chain planning, shop floor execution, procurement, warehouse management and product definition. Having served as end-to-end process architect many times, he has delivered outcomes for companies across multiple industries by aligning software with process and organizational governance. He was previously with Accenture and Solutions Consulting.

Phil Tickle

Phil Tickle leads the Venetia Partners Strategy and Business Transformation Practice and is a member of the Executive Committee. With 20+ years of management consulting and executive experience, Phil has worked with senior executives to plan, design and execute complex business transformations, most recently leveraging the Internet of Things (IoT).  He holds an M.B.A and M.S/B.S. in Electrical Engineering.

Hank Ackerman

Hank Ackerman is an innovative and accomplished supply chain and performance improvement leader. He fixes and builds underperforming, distressed businesses. Established capabilities include end-to-end supply chain, strategy development, process deployment, operational transformation & profit improvement. His extensive manufacturing acumen covers Chemicals, Metals, Paper and Plastics, as well as six years at a restructuring firm.

Dave Andrews

Dave Andrews brings deep business transformation and program management skills from his 30 years of experience in the Chemical, Metals, Distribution and Industrial industries.  He provides leadership for global ERP implementation programs and works with the business for the organizational change required. Dave has spent 25+ years advising Fortune 100 CIOs on key IT investments and transformations.

Christine Bernhard

Christine Bernhard leverages her 20 years of business operations acumen and ERP across industries including Automotive, Consumer Packaged Goods Metals and Telecommunications to drive client operational efficiencies and process excellence. Her focus and expertise is in optimizing customer-facing commercial and logistics processes, balanced with end-to-end supply chain integration implications.

Eddie Bowers

Eddie Bowers is a seasoned operator with 18+ years of business and manufacturing experience in the Chemicals industry and 20+ years of business process and systems (SAP) across Aerospace, Consumer Packaged Goods, Utilities, Professional Services, and Mill Products industries. Eddie quickly adapts to specific client needs: from interim plant manager providing on-floor operations support to leading ERP & transformation initiatives.

Kirby Brafford

Kirby Brafford, PMP is a passionate, high-energy and outcome-oriented executive experienced in Business Transformation and Information Technology.   Kirby effectively creates clarity and transparency among teams by driving focus on key business requirements, discerning risks from issues and ensuring alignment with expected outcomes.  Kirby helps organizations identify and adopt industry leading practices with a specific focus in Order-to-Cash and Supply Chain.

Wendy Cashen

Wendy Cashen is a leading supply chain professional with strong operations research, predictive analytics expertise, and unique mastery in Integrated Business Planning, S&OP and network optimization. She operationalizes outcomes for global enterprises, working seamlessly across cultures, languages and countries. Wendy holds dual Masters in Supply Chain from Georgia Tech and Singapore University, and B.S. in Mechanical Engineering from Purdue.

Steve Christian

Steve Christian is an expert solution architect with 25+ years of experience in the design, implementation and support of enterprise business solutions. Experienced in all major areas of software and application development, Steve has extensive experience in project management and development roles. His combination of management, communication and technical skills facilitates highly optimized solutions utilizing a variety of methodologies.

Matt Corwin

Matt Corwin is a leading Procure-to-Pay business architect with deep expertise in business process design and improvement in the Aerospace, Chemicals, Consumer Products, Energy, High Tech, Industrial Products, Metals/Rolled Goods, Pharmaceuticals and Telecommunications industries.  Matt is also a leading expert the ERP deployment life-cycle including project management, requirements definition, process design, prototyping, detailed design, testing, conversion and post-production support.

Bryan Eagle

Bryan Eagle is an accomplished operations turnaround leader who envisions and implements performance improvements driving world class enterprise excellence and engagement. He is a creative and process-oriented problem solver with the proven ability to strengthen global operating enterprises through operational turnarounds. Bryan has served in numerous leadership and M&A positions during his 25+ years in industry.

Tom Evans

Tom Evans is a skilled expert in the operationalization of the SAP Enterprise Resource Planning (ERP) platform. With experience across progressively responsible project roles, Tom has played instrumental parts across multiple complete transformation/ERP deployment life-cycles. He has in-depth expertise in the Source-to-Pay and Equipment Reliability business processes, complemented by integrated business execution expertise across Production, Finance, Warehouse and HR processes.

Greg Gotsky

Greg Gotsky is a dedicated, customer focused, and outcome-oriented executive with proven skills in Order-to-Cash, Pricing Optimization and Supply Chain business functions. Greg is a strong utility player, taking on roles such as: project manager, solution architect or process team lead. Greg is a results driven resource with experience in Aerospace and Defense, Consumer Packaged Goods, Metals, Pharmaceuticals and Telecommunications.

Neil Greenleaves

Neil Greenleaves is an expert at delivering business intelligence and analytics that are practical for daily business operations. Partnering with business leaders and organizations to identify and architect business needs, Neil has led teams that have tackled urgent operational gaps as well as developed longer-term strategic solutions including the design, deployment and improvement of big data, business intelligence and analytics.

Lee Hayward

Lee Hayward is a highly experienced Order-to-Cash consultant with 20+ years SAP Sales/Distribution and Logistics Execution expertise. He has completed eight major end-to-end business transformation and SAP deployments. Lee has also led large teams and provided deep expertise to successfully build and deploy new business capabilities, which have led to his very pragmatic and common sense approach.

Bill Hendrickson

Bill has a diversified leadership experience spanning commercial and operational aspects of business. He is intensely client-centric, developing lasting trusted-advisor relationships with C-Suite and Private Equity Executives.  Throughout his career Bill has delivered significant top-line growth and increased operating profits.  He’s held operational and sales leadership roles at Florida Power&Light, Hitachi Consulting, and Accenture.  He holds an MBA and BS Electrical Engineering.

Derek Jenkins

Derek Jenkins is a global expert and business architect in the Plan-to-Ship and Procure-to-Pay areas. With 20+ years of hands-on industry experience, Derek excels in effectively combining processes and technologies (SAP) that deliver significant value to his clients. He is a leading industry expert in process design and systems deployment for metals companies.

Nikki Klein

Nikki Klein is a seasoned expert in Finance and Controlling processes and best practices focused on delivering on business outcomes. With 22+ years of SAP experience in finance and cost accounting business transformation, she has concentrated experience working with companies in Consumer Packaged Goods (CPG), Manufacturing, Retail and Transportation. Nikki holds B.A. degrees in English and Psychology.

Ann Lee

Ann Lee is a laser focused, high-energy and outcome-driven executive experienced in Sales & Operation Planning and ERP implementation with 10+ years working with end-to-end cycles. Recent industry focus has been in aluminum, steel, publishing, learning and telecommunications. Ann is APCIS – BSCM certified with degrees from University of Michigan, Nankai University and an M.B.A. from Auburn University.

Steven McGaughey

Steven McGaughey is a planning and manufacturing systems professional with 20+ years of consulting and manufacturing experience. Steven’s expertise in the areas of S&OP, Demand, Supply and production planning process design and improvement has delivered real outcomes to companies across a variety of industries including Consumer Packaged Goods and Pharmaceuticals. He holds an M.B.A. and B.S. in Mechanical Engineering.

Jeff Mullin

Jeff Mullin specializes in the Order-to-Cash, Procure-to-Pay, Inventory Management, Inter-Company and Logistics business areas. He is a skilled practitioner and operator of SAP with 20 years of experience in process design, configuration, and project and application management. Jeff is SAP-certified and an expert in inter-module integration. His industry experience includes Consumer Packaged Goods (CPG), Pharmaceuticals, Manufacturing and Automotive.

Sam Mullis

Sam Mullis is a proven expert with extensive experience spanning 20+ years in financial and cost accounting and implementing related software applications for manufacturing and service companies. Sam has served in a variety of functional and leadership roles, delivering business and SAP technology solutions for the Telecommunications, Consumer Products, Metals and Service industries. He holds a B.S. in Accounting.

Dale Rabeneck

Dale Rabeneck is a results-driven leader with proven skills in organization redesign, complex business transformation, global supply chain, manufacturing and distribution operations, IT and systems implementation, profit/cost improvement and project management. He is an expert in organization, process and systems design for supply chain, manufacturing and quality processes within the Chemicals, Defense, Industrial Products, Metals, Mining and Transportation industries.

Luke Rapach

Luke Rapach is a deeply skilled supply chain and manufacturing utility player with a wide variety of perspectives stemming from 30 years of experience in the specialty Chemicals, Metals, Aerospace and Consumer Products industries, including 15 yrs. of manufacturing operations and technical roles. He has a proven track record of successful supply chain design, process improvement and ERP implementations.

David Reynolds

David Reynolds is an operations expert. He identifies and executes revenue generation and profit improvement via strategic growth, customer retention and product line profitability. His industry experience includes Retail, Consumer Goods, Medical Devices, Pharmaceuticals, Finance, Chemicals and Manufacturing. David has held interim COO roles advising executives and has extensive M&A experience with public companies and PE firms.

Matthias Schiffer

Matthias Schiffer is a proven expert and solution architect in Financial Management and Operations with specific concentration in designing and implementing Overhead Management, Product Costing and Material Ledger Actual Costing processes & solutions. With 20+ yrs of domestic and international experience, he has worked in the Consumer Products, Pharmaceuticals, Metals, Food and Beverage, Chemicals and Automotive industries.

Lee Shull

Lee Shull is a business problem solver, change agent and experienced Business Transformation and IT leader. With 20+ years of experience managing projects in both industry and consulting, he offers unique perspectives on how companies can successfully manage and execute change.  Lee’s supply chain experience crosses multiple industries including: Chemicals, Consumer Packaged Goods, High Tech, Metals and Telecommunications.

Steve Svedlund

Steve Svedlund is an operations business process expert with 25+ years of experience in Global Supply Chain management. Masterfully guiding organizations through process reengineering and organizational transformation, Steve has successfully led multi-functional process teams on large-scale business transformation projects. He is a proven problem solver with the ability to leverage best practices to improve an organization’s performance.

Becky Urbanic

Becky Urbanic is passionate about standardizing, rationalizing and improving human capital, business processes and systems to help organizations attain and exceed their strategic objectives. With a track record of excellence, she is deeply skilled in project and organizational change management. Becky is an outcomes-based leader with a diverse background across numerous industries ranging from Professional Services, Pharmaceuticals, Aerospace and Software.

Chris Watson

Chris Watson is a seasoned leader and solution architect with deep experience across all aspects of Financial Operations. Chris excels in breaking down complex business and system-related concepts into manageable components, enabling both executives and line management to define and build highly effective processes and enabling technologies. Industry experience includes: Aerospace & Defense, Consumer Packaged Goods, Industrial Equipment and Metals.